PAIA Manual

Manual published in terms of section 51 of the Promotion of Access to Information

Act 2 of 2000.

1. Particulars

[Registered company name], trading as Pretty Luxe Atelier

Registration number: [number]

Physical address: [address]

Postal address: [address]

Telephone: [number]

Email: [info@prettyluxeatelier.com]

Website: prettyluxeatelier.com

Information Officer: [name] · [email]

2. Guide by the Information Regulator

A guide on how to use the Act is available from the Information Regulator:

Information Regulator (South Africa), [address], inforeg@justice.gov.za

3. Records held

• Company and statutory records
• Financial and tax records
• Customer orders and correspondence
• Supplier and service-provider agreements
• Employment records
• Marketing material

4. Records available without a request

Product listings, prices, these policies, and published contact details — all

available on the website.

5. How to request a record

1. Complete the prescribed form (Form 2, Regulation 7) and send it to the

Information Officer.

2. Pay the prescribed request fee.

3. We respond within 30 days, extendable by a further 30 days with notice.

4. Specify the record, the form of access required, and the right you seek to

exercise or protect.

6. Grounds for refusal

Access may be refused where the Act requires or permits it, including to protect

third-party personal information, commercially confidential information, or

privileged records.

7. Remedies

If a request is refused you may apply to a court as provided in the Act, or lodge a

complaint with the Information Regulator.

8. Availability

This manual is available on the website, at the address above, and from the

Information Regulator.