Privacy Policy

Last Updated: June 2026

At Pretty Luxe Atelier, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

When you visit prettyluxeatelier.com, place an order, or contact us, we may collect:

• Personal Information: Name, email address, phone number, shipping and billing addresses.
• Payment Information: We do not store your full credit card details. Payments are securely processed through our payment gateway (Razorpay).
• Order Details: Information regarding the products you ordered, including personalization text and engraving instructions.
• Device Information: We may collect non-personally identifiable information such as IP address, browser type, and interactions with our website to improve user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders, including customization and engraving.
• To communicate with you regarding your order status, shipping updates, or customer service inquiries.
• To send you marketing communications (if you have opted in), which you can unsubscribe from at any time.
• To improve our website, product offerings, and overall customer experience.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We only share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided that those parties agree to keep this information confidential. This includes payment processors (e.g., Razorpay) and shipping carriers.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our checkout process is secured with SSL encryption.

5. Your Rights

You have the right to access, correct, or delete the personal information we hold about you. If you wish to exercise these rights or have any concerns about how your data is handled, please contact us.